Ebobet Privacy Policy — Your data is safe with us

Welcome to Ebobet. We understand that sharing your personal information online is a significant decision. That's why we want to be upfront from the start — every piece of information you share with Ebobet is fully secure and strictly confidential.

This Privacy Policy This explains what personal data Ebobet collects, how it is used, how long it is retained, and what your rights are. By using the Ebobet website or creating an account, you are deemed to have accepted this Privacy Policy.

Ebobet collects specific information to improve your experience and maintain a safe environment. This data falls into three categories:

Ebobet uses collected data solely for specific, legitimate purposes. Your Privacy Protection is our top priority. We use your information for the following purposes:

• Account management: To support registration, verify login, and ensure account security.
• Payment Processing: To process deposits and withdrawals quickly and securely.
• Customer Support: To help resolve your issues or complaints quickly.
• Fraud Prevention: To detect suspicious activity and keep the platform secure.
• Bonuses & Promotions: To send you relevant offers (you can opt out at any time).
• Legal obligations: To meet regulatory and compliance requirements.
• Service Improvement: to analyze and improve the user experience.

Ebobet never shares your personal information without authorization. However, in certain limited circumstances, sharing data with third parties may be necessary:

• Payment Processors: bKash, Nagad, Rocket — used solely to process transactions. They are also bound by strict privacy policies.
• Law enforcement agencies: Data may be disclosed in response to a court order or other legal obligation.
• Security Partners: Limited data is shared with fraud detection services.
• Company Mergers: In the event of a business restructuring, data may be transferred to the new entity, though this policy will remain in effect.

On the Ebobet website Cookies used to enhance your browsing experience. Cookies are small text files stored in your browser.

Types of cookies we use:

• Essential cookies: Login sessions and security verification — the site cannot function without these.
• Functional cookies: Remembers your preferences such as language and theme.
• Analytics Cookies: To understand which parts of the site are most used. This data is fully anonymized.

You can disable cookies at any time through your browser settings. Note that disabling essential cookies may cause some features to stop working properly.

Ebobet uses industry-leading technology to keep your data secure. Our Security Framework Multi-Layer:

• 256-bit SSL/TLS Encryption: Industry-standard encryption applied to all data transmissions.
• Two-Factor Authentication (2FA): An extra layer of security when accessing your account.
• Firewall Protection: Advanced firewall protection against DDoS attacks and unauthorized access.
• Server Security: Our servers are hosted in ISO-certified data centers.
• Staff training: Regular staff training and access controls to safeguard your data.
• Regular Audits: Annual system audits conducted by external cybersecurity experts.

Ebobet does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

• Active Account Data: Retained for as long as the account remains active.
• Transaction Records: Up to 5 years in accordance with financial regulation laws.
• KYC documents: Up to 3 years after account closure.
• Gaming Logs: Up to 2 years for responsible gaming monitoring purposes.
• Support Conversations: Up to 1 year after the issue is resolved.

Once the designated retention period ends, your data is securely deleted or anonymized. You may also request early deletion, though legal obligations may prevent some data from being removed immediately.

As an Ebobet user, you have several important rights regarding your personal information Rights We fully support all of these rights:

To exercise any of these rights, please contact our support team. We typically respond to requests within 30 days.

Ebobet only 18 years of age or older for individuals. We do not knowingly collect information from minors. Age is verified at registration and confirmed through identity documents during the KYC process.

If we are notified that a minor's data has been collected inadvertently, we will promptly close the account and delete all associated data. If a parent or guardian believes their child is using Ebobet, please contact us immediately.

Ebobet reserves the right to update this Privacy Policy right to update this policy. When changes are made, the "Last Updated" date at the top of the page will be revised, and registered users will be notified via email or mobile for any significant changes.

Continuing to use Ebobet after an updated policy is published constitutes acceptance of the new terms. We recommend reviewing this page periodically. If you do not agree with the updated policy, you may request account closure.

For any questions, complaints, or requests regarding our Privacy Policy, please contact our support team. We typically respond within 24–48 hours.

Your privacy matters to us. To learn more, visit our Terms & Conditions And Responsible Gaming Also see this page.